ASSIST SERVICES

Auto Club has a range of services on offer such as Medical Assist, Accident Assist, Roadside Assist, Legal Assist and Accommodation Assist. Our range of Assist services will have you covered in an emergency situation.

MEDICAL ASSIST

You could someday be in desperate need of urgent roadside medical attention; Medical Assist services will provide medical support and rapid ambulance transport whenever you have a medical emergency.

ACCIDENT ASSIST

Accident Assist is an exciting new service whereby we proactively detect in real-time when your vehicle is involved in a high-impact incident. This allows us to dispatch the required emergency services.

ROADSIDE ASSIST

Roadside Assist provides assistance with vehicle related emergencies, this service is available 24 hours a day, 7 days a week.

ACCOMMODATION ASSIST

Don’t know where to stay in an Emergency? The Accommodation Assist service will help you find accommodation options in a specific area and price range.

About us

Who are we?

We have over 36,000 happy, active members and a dedicated call center that has successfully handled over 3600 cases to date. Auto Club has a range of services on offer such as Medical Assist, Legal Assist, Accident Assist, Roadside Assist, and Accommodation Advice.

Auto Club Services Mozambique

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Auto Club has you covered

The Auto Club service offering is designed around our customer’s safety and well-being. Should you be an Auto Club member and find yourself in an emergency situation, Auto Club has you covered!

Testimonials

What our clients say

Auto Assist

What is Auto Assist?

Auto Assist is a value-added service brought to you by Auto Club. The value-added services that make up the Auto Assist offering includes Medical Assist, Roadside Assist, Legal assist, Accident Assist* and Accommodation Advice. Auto Assist offers you, peace of mind should you be faced with a crisis while on the road, or at home. The services that Auto Club provide are available 24 hours a day, 7 days a week. Our friendly, professional call center personnel are well trained and on standby to deal with any emergency.

*Accident Assist is an exciting new service that can detect if your vehicle has been involved in a collision. It does require the installation of a tracking device by one of our partners, Cartrack. A special deal applies. This feature will not only identify that your car may have been involved in an accident, but will also enable us to establish your vehicle’s location and to dispatch the required emergency services.

Whether you’re travelling long distance or just down the road, Auto Assist gives added levels of security and peace of mind to your journey. We have a brand-new feature called Accident Assist, that can detect if you have been involved in an accident. Our trained call center agents are able to arrange for an ambulance or evacuation, by passing on any relevant medical information to the paramedics at the scene, verify medical details and medical aid status, and notify a family member or next-of-kin of your situation. Auto Club will always be there for you, that is our promise.

Simply click on the “Become a Member” button on the home page, proceed to complete the enquiry form with your personal details and submit. One of our friendly, experience agents will give you a call to give you more detailed information about the Auto Assist service, including terms and conditions and pricing. An activation SMS will be sent to you with a link to download the Auto Assist App – you will also receive a USSD code so that you can access the service should you not own a smartphone. At this point, you will become an active member of Auto Club. Congratulations!

No smartphone? No problem! Just dial the USSD code provided in your activation SMS and follow the prompts. Members that have smartphones can download the Auto Assist App from the relevant App stores. Once you have accessed the Auto Assist App, simply log in with your user name and password, provided to you – the services available to you will be displayed.

36354
Active Members
3624
Cases received to date
3624
Cases successfully resolved

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Get peace of mind when on the road

Auto Club Assist Services offer absolute peace of mind, whether you have a collision or need medical emergency assistance, your car breaks down or you need urgent legal advice… Auto Club have you covered!

Partners

Offer you a range of quality services

We have established partnerships with multinational companies to provide you with a comprehensive package of valuable services. We are proud to have Cartrack and Afinidade as valued partners to bring this exciting new service to the people of Mozambique.